About

Company Overview

Top Imported Cars Showroom (TICS) is a premier destination for high-quality imported vehicles in Saudi Arabia

Summary

At TICS, we pride ourselves on our comprehensive inventory and exceptional customer service tailored to the Saudi market. Each vehicle in our showroom undergoes a rigorous inspection process to ensure it meets our high standards for quality and performance. Our knowledgeable staff, fluent in both Arabic and English, is dedicated to providing personalized service, guiding customers through the vehicle purchasing process with transparency and integrity. We understand the unique preferences and needs of Saudi customers, making us the go-to choice for imported vehicles in the region.

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Mission Statement

Our mission at Top Imported Cars Showroom (TICS) is to deliver an unparalleled selection of high-quality imported vehicles while ensuring exceptional customer service. We strive to foster a welcoming and transparent environment where every customer feels valued. Our goal is to meet the automotive needs of the Saudi market with integrity, professionalism, and a deep understanding of our customers' preferences.

Vision Statement

Our vision at TICS is to become the leading showroom for imported vehicles in Saudi Arabia, recognized for our vast inventory, exceptional service, and dedication to customer satisfaction. We aspire to build lasting relationships with our customers and be their trusted partner in all their automotive needs, while also contributing to the growth and development of the automotive industry in the region.

Targets

1. Customer Satisfaction:

Achieve a customer satisfaction rate of 95% or higher by providing exceptional service and support throughout the vehicle purchasing process, specifically tailored to the Saudi market.

2. Quality Inventory:

Maintain a diverse inventory of at least 150 high-quality imported vehicles at any given time, ensuring a wide range of choices for our customers.

3. Market Expansion:

Expand our market presence by establishing partnerships with at least ten new suppliers of imported vehicles within the next year, focusing on brands that resonate with Saudi consumers.

4. Online Engagement:

Increase our online presence and engagement by growing our social media following by 75% within the next 12 months and improving website traffic through targeted digital marketing campaigns.

5. Sales Growth:

Achieve a sales growth rate of 25% year-over-year by implementing effective sales strategies and promotions that cater to local preferences and demands.

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